Terms of Service
Last Updated: July 2026
Welcome to Kimberly-Clark.
These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website, browsing our content, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms, together with our Privacy Policy and any additional policies referenced on this website.
If you do not agree with these Terms, please discontinue use of our website and services.
1. Eligibility to Use Our Website
By accessing this website, you confirm that you have reached the legal age of majority in your place of residence or that you have permission to allow any minor under your supervision to use this website.
When using our services, you agree to provide complete, accurate, and current information whenever requested.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
2. Product Information
We strive to present our products as accurately as possible.
However, actual product appearance may vary slightly due to:
Screen settings
Mobile devices
Lighting conditions
Manufacturing updates
Product specifications, availability, packaging, pricing, and descriptions may change without prior notice.
We reserve the right to discontinue products or limit purchase quantities whenever necessary.
3. Orders & Acceptance
Submitting an order does not automatically create a binding sales agreement.
Every order is subject to review and acceptance by Kimberly-Clark.
We reserve the right to:
Decline any order
Limit quantities purchased
Correct pricing or inventory errors
Cancel orders suspected of fraud or unauthorized activity
If an order cannot be completed, we'll make reasonable efforts to notify you using the contact information provided during checkout.
4. Pricing & Billing
Unless otherwise stated, all prices displayed on our website are listed in United States Dollars (USD).
Product prices do not automatically include:
Shipping charges
Applicable taxes
Import duties
Customs fees
Government charges
By placing an order, you confirm that:
Your payment information is accurate.
You are authorized to use the selected payment method.
You agree to pay all applicable charges associated with your purchase.
5. Shipping & Delivery
Estimated shipping times are provided as general guidelines only.
Delivery schedules may be affected by circumstances beyond our control, including:
Carrier delays
Weather conditions
Customs inspections
Transportation disruptions
Peak shipping seasons
Risk of loss transfers to the customer once the shipment has been accepted by the transportation carrier.
6. Intellectual Property
All materials appearing on this website—including but not limited to:
Logos
Product photographs
Graphics
Videos
Written content
Website design
Icons
Trademarks
remain the exclusive property of Kimberly-Clark or its licensors unless otherwise stated.
No content may be copied, reproduced, distributed, published, modified, or commercially exploited without prior written authorization.
7. Third-Party Services
Certain features available through our website may be provided by independent third-party companies.
These services may include:
Payment processing
Website hosting
Analytics
Customer support tools
Shipping providers
Kimberly-Clark does not control the policies or practices of independent third-party services and encourages users to review their respective terms before using them.
8. Customer Reviews & Feedback
We appreciate customer feedback.
By submitting reviews, comments, photos, suggestions, or other content through our website, you grant Kimberly-Clark a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, adapt, and display such content for business purposes.
You represent that any material you submit:
Belongs to you or has been properly authorized
Does not violate the rights of others
Does not contain unlawful or misleading content
9. Accuracy of Website Information
Although we make every reasonable effort to ensure information on our website remains current and accurate, occasional errors may occur.
We reserve the right to:
Correct inaccuracies
Update product information
Modify pricing
Cancel affected orders where necessary
without prior notice.
10. Acceptable Use
You agree not to use our website for activities that violate applicable laws or interfere with normal website operation.
Prohibited activities include, but are not limited to:
Fraudulent transactions
Unauthorized access attempts
Uploading malicious software
Interfering with website security
Violating intellectual property rights
Distributing spam or harmful content
Violation of these Terms may result in suspension or permanent restriction of website access.
11. Warranty Disclaimer
Except where otherwise required by applicable law, our website and products are provided on an "as available" and "as is" basis.
Kimberly-Clark does not guarantee uninterrupted website availability or that all information will always be free of errors.
Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.
12. Limitation of Liability
To the fullest extent permitted by law, Kimberly-Clark shall not be liable for indirect, incidental, consequential, or special damages arising from:
Website use
Product purchases
Delivery delays
Service interruptions
Loss of business
Loss of data
Third-party service failures
Where liability cannot legally be excluded, it shall be limited to the amount paid for the applicable order.
13. Governing Law
These Terms shall be interpreted according to the laws applicable within the jurisdiction where Kimberly-Clark conducts its business operations.
Any disputes arising from these Terms shall be resolved by the courts having appropriate jurisdiction under applicable law.
14. Changes to These Terms
Kimberly-Clark may update or revise these Terms from time to time.
The latest version will always be published on this page together with the revised effective date.
Your continued use of the website after updates become effective constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Kimberly-Clark
Coosa Pines
Ashville, AL 35953
United States
Phone: (256) 378-2406
Website: www.kimberly-clark.com
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank you for choosing Kimberly-Clark.
We appreciate your trust and remain committed to providing a secure, transparent, and reliable shopping experience for every customer.