Contact Us
We're Here Whenever You Need Assistance
At Kimberly-Clark, providing excellent customer service is just as important as providing quality household products.
Whether you have questions about a recent purchase, need assistance before placing an order, or would like more information about one of our products, our customer support team is always ready to help.
We strive to answer every inquiry promptly and provide clear, reliable assistance throughout your shopping experience.
Get In Touch
Phone
(256) 378-2406
Website
Company Information
Kimberly-Clark
Coosa Pines Childers
Ashville, AL 35953
United States
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Closed on major U.S. public holidays.
Order Support
If you're contacting us regarding an existing order, please include your order number along with any relevant details about your request.
Providing this information helps us locate your order more quickly and offer faster assistance.
Whether your question relates to shipping, delivery, product information, returns, or general support, our team will do its best to respond as soon as possible during normal business hours.
Before Contacting Us
For the quickest resolution, you may wish to have the following information available:
- Your order number
- The name used for the purchase
- A brief description of your inquiry
- Photos (if you're reporting a damaged or incorrect item)
This allows our support specialists to investigate your request more efficiently.
Our Commitment
Customer satisfaction remains one of our highest priorities.
Every question, suggestion, or concern is important to us, and we continuously work to improve both our products and our customer service based on the feedback we receive.
Thank you for choosing Kimberly-Clark.
We appreciate your trust and look forward to assisting you whenever you need us.
Kimberly-Clark
Coosa Pines Childers
Ashville, AL 35953
United States
Phone: (256) 378-2406
Website: www.kimberly-clark.com