Privacy Policy
Last Updated: July 2026
At Kimberly-Clark, we recognize the importance of protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to you when interacting with our website and services.
By accessing our website or purchasing our products, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
To provide our products and services efficiently, we collect information that you voluntarily provide as well as certain technical information generated through your use of our website.
Information You Provide
We may collect personal information when you:
Place an order
Register an account
Subscribe to newsletters
Contact customer support
Submit reviews or feedback
Participate in promotions
This information may include:
Full name
Email address
Phone number
Billing address
Shipping address
Payment information necessary to complete your purchase
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Website activity
Cookie identifiers
Referral sources
This information helps us improve website functionality, security, and customer experience.
2. How We Use Your Information
The information we collect may be used to:
Process and fulfill your orders
Verify payments
Arrange shipping and delivery
Respond to customer inquiries
Provide order updates and notifications
Improve website performance
Enhance customer experience
Prevent fraud and unauthorized activity
Send promotional communications if you have chosen to receive them
We process personal information only for legitimate business purposes and in accordance with applicable laws.
3. How We Protect Your Information
Safeguarding customer information is an important part of our business.
We implement commercially reasonable security measures, including:
Secure encrypted payment processing
Protected network infrastructure
Restricted employee access
Secure data storage practices
Ongoing monitoring of our systems
For additional security, payment card information is processed through certified payment providers and is not permanently stored on our website servers.
4. Sharing Personal Information
Kimberly-Clark does not sell personal information for monetary compensation.
However, certain information may be shared with trusted service providers that assist us in operating our business, including:
Payment processors
Shipping carriers
Website hosting providers
Customer support platforms
Fraud prevention services
Analytics providers
These companies receive only the information necessary to perform their services on our behalf.
5. Cookies & Similar Technologies
Our website uses cookies and comparable technologies to improve your browsing experience.
Cookies help us:
Maintain shopping cart functionality
Remember customer preferences
Improve website performance
Analyze visitor behavior
Measure advertising effectiveness
Personalize website content
Most internet browsers allow you to modify or disable cookie settings.
Please note that disabling cookies may affect certain website features.
6. Advertising & Analytics
We may work with advertising and analytics providers to better understand website performance and deliver more relevant advertising.
These providers may use cookies, pixels, or similar technologies.
Our partners may include:
Meta (Facebook & Instagram)
Google
Shopify
Other trusted advertising and analytics providers
Each partner manages collected information according to its own privacy practices.
7. Third-Party Websites
For your convenience, our website may contain links to external websites.
These websites operate independently from Kimberly-Clark and maintain their own privacy policies.
We encourage visitors to review those policies before providing personal information to third-party websites.
8. California Privacy Rights
Residents of California may have additional rights regarding their personal information under applicable privacy laws.
Subject to applicable legal requirements, you may have the right to:
Request access to personal information
Request correction of certain information
Request deletion of eligible information
Request additional information regarding our privacy practices
We will respond to verified requests in accordance with applicable law.
9. Children's Privacy
Our website is intended for a general audience and is not designed for children under 13 years of age.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected unintentionally, reasonable steps will be taken to remove it promptly.
10. Data Security Incidents
While no security system can guarantee absolute protection, we maintain procedures designed to reduce the risk of unauthorized access.
If a data security incident occurs that legally requires notification, affected individuals will be informed in accordance with applicable laws and regulatory requirements.
11. Marketing Communications
Customers who choose to receive promotional emails may occasionally receive information regarding:
Product announcements
Special promotions
Seasonal offers
Company updates
Exclusive discounts
You may unsubscribe from marketing communications at any time by following the instructions included in our emails.
Please note that transactional emails relating to purchases or customer service may still be sent when necessary.
12. Updates to This Privacy Policy
From time to time, we may revise this Privacy Policy to reflect changes in our business operations, legal obligations, or technology.
Any updates will be published on this page together with the revised effective date.
Continued use of our website after changes become effective indicates acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Kimberly-Clark
Coosa Pines
Ashville, AL 35953
United States
Phone: (256) 378-2406
Website: www.kimberly-clark.com
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank you for choosing Kimberly-Clark.
We value your trust and remain committed to protecting your personal information through responsible, transparent, and secure privacy practices.